Customer Standard Profile Class

While creating a new customer through the Customer Standard form of Order Management Super User Responsibility, the system threw up an error message “Error: Provide a positive integer for minimum customer balance amount or percent when balance amount overdue type is amount or percent respectively”. Below steps can be followed to resolve the error.

1. Login to the application with ‘Oracle Order Management Super User’ Responsibility
2. The Navigation Path is Customers>Profile Class.
3. Query for the Profile Class “DEFAULT”
4. For each currency, make sure that the Minimum Customer Balance is not null and there exists a corresponding value.
5. Save the Changes.

Following screenshots depicts the above steps

Navigation: Customer >Profile Class.

Query the Profile Class “DEFAULT”