Ensuring that new iStore Business User Approval Goes To Primary User

Steps : 

1. Create DUMMYAPPROVER user
2. Assign DUMMYAPPROVER with the JTF_APPROVER role
3. Set DUMMYAPPROVER user as approver
4. Set JTF_PRIMARY_USER

Step 1: Create DUMMYAPPROVER user

Navigate to System Administrator>Security>User>define

Assign a dummy email address and save. User requires no responsibilities

 

Step 2: Assign DUMMYAPPROVER with the JTF_APPROVER role

Navigate to CRM HTML Administration>Users>Registration>User Maintenance

Search for DUMMYAPPROVER

Click DUMMYAPPROVER link

Click Roles

Locate the ‘JTF_APPROVER’ role and assign to DUMMYAPPROVER and Click Update

Step3: Set DUMMYAPPROVER user as approver

Navigate to CRM HTML Administration>Users>Setup>Approval Setup>Default

Click ‘JTF User Approval’

Click Next

Remove all approvers (SYSADMIN may be listed by default)

Search for and add DUMMYAPPROVER to list

Enter an Order of ‘1’

 

Click Submit

Step4: Set JTF_PRIMARY_USER

Navigate to System Administrator>Profile>System

Search for JTF_PRIMARY_USER profile

Set DUMMYAPPROVER at site level

Save

 

Based on this setup and if approval is required for a business user, the primary user will be access the request