Release 12 – Multi-Organization Access Control in Order Management

Multi-Org Access Control enables companies that have implemented a Shared Services operating model to efficiently process business transactions by allowing them to access, process, and report on data for an unlimited number of operating units within a single applications responsibility. This increases the productivity of Shared Service Centers for users no longer have to switch applications responsibilities when processing transactions for multiple operating units at a time. Data security is still maintained using security profiles that are defined for a list of operating units and determine the data access privileges for a user.

Many companies have customer service representatives (CSRs) in a single location who accept and process sales for multiple operating units. Oracle Order Management enables CSRs to enter, access, and view customer sales documents in multiple operating units from within a single responsibility without changing forms or windows. And this is because of the new feature in R12 called Multi-Organization Access Control.

This means the CSRs do not have switch responsibilities when processing transactions for multiple operating units at a time. Please note that the data security remains intact using security profiles that are defined for a list of operating units and determine the data access privileges for a user.

Oracle Order Management users can run reports and concurrent programs for different Operating Units from within a single responsibility. They can also use Order Import to bring in orders for different Operating Units from within a single responsibility. The same applies to the Oracle Order Management Public Application Program Interfaces (APIs).